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Case Studies

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How Paramount Title Agency Combats Fraud with Qualia Shield

As fraud attempts increased in frequency and sophistication, Debbie Schoenborn, President at Paramount Title Agency, was looking for a solution to support her employees’ efforts to combat wire fraud. “I’m terrified of the possibility of wire fraud,” said Schoenborn. “We’re seeing phishing attempts happen every single day, we’re seeing increasing attempts, and the ability of bad actors to mimic our employees is improving in part thanks to AI.”

How Universal Title Scaled Their Business to Grow into New States

Universal Title is a family-owned and operated settlement company and title insurance agency based in McLean, Virginia. Their affiliated companies have been conducting real estate settlements in Virginia, Maryland, and the District of Columbia since the late 1970s. In the past few years, they have opened new offices in Washington State and Florida, and in 2023, they will be expanding into Texas. In the mid-2000s, brother-sister duo David K. Mason and Jennifer Mason Halsted took over the daily operations of Universal Title as Chief Executive Officer and President.

How Hankin & Pack Leveraged the Qualia API to Manage Fluctuating Order Volume

Hankin & Pack is a real estate law firm based in Charlotte, North Carolina. Their company’s mission is to "innovate the stress out of closings." With that mission in mind, Hankin & Pack is constantly looking for ways to deliver a more optimal client experience. As part of these efforts, the Hankin & Pack team identified a goal of evaluating and improving their internal operations. These improvements would empower their team to be better prepared for future market cycles and fluctuating volume.

Orchard Engages Qualia's Pro Services Team to Power Expansion

Orchard is an online real estate platform with a mission to deliver the most stress-free, fair, and simple way to buy and sell homes. Orchard offers consumers an end-to-end home purchase experience that enables them to search for a home online and continue their digital experience all the way through closing. For buyers with an existing house to sell, Orchard can also help them unlock equity and move right away into a new home before selling their previous residence.

How Legacy Settlement Services Sped Up Reconciliations by 3x

Legacy Settlement Services is a technology-led title company based out of Baltimore, Maryland whose mission is to provide the best possible client experience. The company was founded in 2020 by Michael Ruder, who after years of working with an outdated system, said he knew right from the start that Qualia was the right software solution to launch his new business. Legacy now uses Qualia’s full suite of services including Core, Connect, Marketplace, the API, Reconciliation Service, and the bank partnership program.

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