VP of People Operations
San Francisco, CA

At Qualia, we are fundamentally transforming the real estate closing process, a $40 billion industry historically untouched by modern cloud-based technology. Our platform brings everyone involved in the closing process – lenders, realtors, title agents, home buyers and sellers – onto one shared, secure, mobile system of record. Within a year of launching nationwide, Qualia has grown to process 10% of monthly U.S. real estate closings and our market share is growing everyday. Qualia is backed by Menlo Ventures, 8VC and other top investors and is growing quickly. Our thousands of passionate users spend the majority of their day logged into one of Qualia's web and mobile enterprise apps.

RESPONSIBILITIES

  • Own the vision and strategy for People Operations
  • Develop, onboard, coach and mentor new HR team responsible for the employee experience throughout the employee lifecycle (onboarding, internal transfers, performance management, employee engagement, benefits, retention, training, culture initiatives, offboarding, etc.)
  • Ensure the highest levels of data management and accuracy for all HR Systems
  • Own HR compliance and partner closely with Finance and Legal on ad-hoc projects as necessary
  • Partner with relevant stakeholders to design and execute company-wide performance management programs, feedback, and promotion, as well as other critical people programs
  • Help build a data driven approach through reporting and analytics to identify trends and recommend proactive solutions for employee performance, retention, and engagement
  • Establish scalable solutions to empower leaders to be better managers and develop programs preparing high-potential employees for future management roles
  • Build trust with employees across all layers of the organization and be an active listener and effective problem solver of people issues

REQUIREMENTS

  • 5+ years of experience in People Operations / HR role
  • A natural coach and mentor who can relate with others, listen effectively and build rapport
  • Experience designing and implementing scalable HR programs
  • Expert understanding of employment law, benefits, organizational development, employee relations, and training
  • Strong reputation for building, developing and leading a business oriented team
  • Proven analytical, project management, problem solving, and critical thinking skills
  • Ability to partner closely with appropriate business stakeholders across all levels of the organization
  • Exceptional oral and written communication
  • Natural drive to work with and cultivate people
  • Bachelor's degree
  • Nice to have: Experience working with multiple offices location
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