Sr. Manager of Marketing Operations and Analytics

San Francisco, CA

At Qualia, we've built a new class of real estate technology that simplifies home buying and selling into an easy, understandable, and secure process. Our products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared platform, providing greater clarity and transparency to real estate transactions. Today, millions of consumers use Qualia to close on homes every year.

We are currently experiencing a period of hypergrowth, bolstered by one of the strongest home buying and refinancing booms in recent history. We are backed by top investors including Tiger Global, Menlo Ventures, Bienville Capital and 8VC. In December 2020, we raised a $65M Series D, valuing us at more than $1B - and we're just getting started.

WHAT YOU'LL WORK ON

Qualia is seeking a Senior Manager of Marketing Operations and Analytics who will lead the vision, strategy and execution for the Marketing Operations and Analytics team. You will be responsible for leading the team that ensures efficient investment and accountability across the Qualia marketing department by driving process development, budget administration, and marketing analytics. Reporting to the VP of Marketing, you will lead the team that is responsible for target setting, measurement, reporting and insights generation.

RESPONSIBILITIES

• Manage marketing metrics and ROI, systems, and maintain data integrity
• Define the Marketing Operations and Analytics vision and strategy that enables intelligent decisions through actionable insights
• Provide structured insights, reports and tools that will lead to higher team productivity
• Craft and socialize stories built on data that enables the team to make better decisions
• Oversee standardization and consistency of reporting across teams
• Manage the team building the marketing operations and analytics roadmap, ensuring marketing technology is evaluated, selected, implemented and customized to meet the needs of the marketing department
• Administer the marketing budget and ensure marketing costs are tracked correctly
• Partner with the rest of the marketing team to enable correct and efficient reporting on key acquisition metrics by channel and tactic
• Continually work to simplify systems and processes, avoiding customization bloat and over-engineered processes
• Manage, build, and lead a strong team by coaching and developing existing and future team members

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• 8+ years in Marketing, Sales and/or Product operations and analytics
• 5+ years of management experience
• Direct experience in enterprise software industry and SaaS
• Strong leadership presence
• Extremely analytical and strategic, balanced with strong tactical execution
• Excellent planning, organizational and project management skills
• Outstanding business acumen with an understanding of business drivers and how to drive meaningful insights from data
• Proven track record of coaching/mentoring individual contributors into more senior roles
• Knowledge and practical application of advanced statistical analysis and mathematical modeling concepts and principles a strong plus
• Management consulting or Investment banking experience preferred

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. The team is temporarily remote during the pandemic, but Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, daily meditation sessions, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.