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Business Operations Manager / Analyst
Austin, TX

At Qualia, we've built a new class of real estate technology that simplifies home buying and selling into an easy, understandable, and secure process. Our products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared platform, providing greater clarity and transparency to real estate transactions. Today, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

The Business Operations Manager/Analyst will partner with leadership on business strategy and solve some of Qualia's most critical business challenges. Reporting directly to the Vice President of Business Operations, you focus on scaling our existing customer teams while facilitating some of the company's most challenging cross functional initiatives. The ideal candidate will bring a passion for building, curiosity for problem solving, a collaborative approach, and rigorous analysis to everything they do.

RESPONSIBILITIES

  • Coordinate cross functional initiatives around product rollout, pricing updates, and organizational scaling
  • Partner with our customer facing teams to facilitate important strategic initiatives
  • Support the VP of Business Operations in facilitating Qualia's organizational cadence (OKRs, performance reviews, leadership meetings, all hands)
  • Assist teams in developing a strategy to drive operational scale and efficiency
  • Develop management dashboards for executives to understand business performance
  • Provide regular reports to leadership team on key business metrics
  • Perform financial analyses and research that enable Qualia to make smart decisions on how to scale customer teams and drive revenue expansion
  • Identify areas for organizational improvement opportunities through rigorous analysis, and execution

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

  • Bachelor's degree; MBA a plus but not required
  • 3+ years of business development, corporate strategy, investment banking, or management consulting experience
  • Executive level written and verbal communication skills. Your written (including presentation decks) and verbal communication is compelling and precise
  • Excellent organization, meticulous attention to detail, high sense of responsibility, and general skillset to take on a wide range of high priority tasks in support
  • Ability to successfully manage multiple projects simultaneously
  • Strong emotional intelligence and self-motivation
  • Exceptional analytical skills and strategic mindset

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. The team is temporarily remote during the pandemic, but Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, daily meditation sessions, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

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